Question 1

Where do you ship?

Accepted Answer

We ship across Nigeria and are preparing international shipping. Lagos deliveries arrive within 24–48 hours; other states arrive within 3–5 business days.

Question 2

How much is delivery?

Accepted Answer

Lagos deliveries start from ₦3,500. Nationwide fees are calculated at checkout based on your location. Complimentary Lagos delivery on orders above ₦100,000.

Question 3

Do you accept returns?

Accepted Answer

Ready-to-wear items can be exchanged within 7 days of delivery, provided they are unworn, unwashed, and with original tags.

Question 4

Are custom pieces refundable?

Accepted Answer

Custom pieces are non-refundable, but if there is any fit issue we will alter your piece at no extra cost.

Question 5

How long does a custom order take?

Accepted Answer

Custom pieces take 2–4 weeks depending on complexity. Bridal takes 6–8 weeks. We'll confirm a timeline when you submit your request.

Question 6

Can I supply my own fabric?

Accepted Answer

Yes. We're happy to work with your fabric or source premium options for you.

Question 7

How can I pay?

Accepted Answer

We accept card payment via Paystack and bank transfer to Moniepoint (Blessing Tolulope Ajayi · 8081965830). Payment proof can be shared via WhatsApp.

Question 8

Is my payment secure?

Accepted Answer

Yes — Paystack is PCI-DSS compliant. Bank transfers are verified manually before your order is dispatched.

Question 9

How do I find my size?

Accepted Answer

Every product page includes a size guide. When in doubt, WhatsApp us with your measurements — we'll recommend the perfect fit.

Frequently asked questions